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Thank you for shopping with us at Jansno Store!

We are happy to have you here and hope you can find your favorite electric bike. We understand that there may be things that aren't clear enough or can't find what you are looking for so please take your time to fill out this form to let us know how we can help you. Please leave us an email.

If it is a question about warranty and after-sales, please attach the order number to the email, after-sales emails without the order number may be put into the spam folder. Thank you for your understanding.

Contact Information

Call: +86 173 2456 6836


For wholesale and distribution inquires please email


Hong Kong Jano International Co., Limited


 Shenzhen Januo Zhixing Technology Co.


Warehouse Address:

US Warehouse: 270 Interstate Circle #700, Frederick, MD, 21704, USA


 7080 River Road Unit 115-120 Richmond BC V6X1X5 Canada


EU Warehouse: Witoldow 6,Zelazkow, Zelazkow, Kalisz, Poland

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