​The accessories you see in the main image are already included in the package. You do not need to purchase any additional accessories unless you want to buy spares.

In Stock: Once order confirmation has been completed, shipping preparations will begin, within the following 2 days, and your order will be shipped on the third business day.

Pre Sale: Please refer to the product page for detailed shipping times on pre-order items.

No Stock: Please refer to the product page for detailed shipping times on out-of-stock items.

You can expect to receive your product within 7 to 10 business days when shipped from our warehouse in EU/ US/ CAN.

※Please Note: Remote areas and islands are excluded from delivery. Please reach out to our customer service team regarding special requirements or urgent delivery dates and we will endeavour to meet your needs.

Please check our Shipping Policy for additional information regarding delivery locations and costs.

With some exceptions based on local regulations, our bikes are shipped worldwide via EU/US/CAN warehouses with an expected delivery of around 7 bussiness days.
Parts will be shipped from CN warehouse and expected to be delivered in 15-20 days.

Please click here to view the JANSNO User Manual.

Accessories Please click here for installation video tutorial.

The X70's dual batteries operate in tandem, providing extended range and power. They can function either independently or concurrently, offering flexibility to the rider based on their needs and preferences.

We understand that things change and sometimes you click the "checkout" button a little too early.
Please contact customer service at the first time, different situations different ways of handling:
Order not shipped:Can change the address or cancel the order.
Order shipped:Cannot change the address or cancel the order.